Scientific Research 2
The Promise of Information Technology in the Travel Industry
Brenda L. Dietrich, Jane L. Snowdon and Joann B. Washam
Summary
The study showed how information technology would make a big difference in the travel industry. It cited three applications, the network computing, combination of electronic ticketing and smart cards and corporate travel management, which will transform the industry. It aims to make known that information technology can help in the survival of the travel industry in the midst of increasing global forces and how it would change the lifestyle of those people who will adapt the new world driven by information technology.
Evaluation
After reading the title alone, it arouses my interest because information technology was really making such a big step to those companies particularly to those travel industries to remain competitive. It made those transactions related to travel more convenient, easy to access and less time-consuming. And it also help companies reduce their production cost while at the same time increasing their production cost.
References
http://domino.watson.ibm.com/library/cyberdig.nsf/1e4115aea78b6e7c85256b360066f0d4/d0236f3d905248c78525659300716759?OpenDocument
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